Description
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Favor-03 ADV
Original price was: $1,599.99.$819.99Current price is: $819.99.
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Introducing the upgraded Real Relax favor-03 advanced massage chair, now with enhanced APP Control functionality. Featuring a dual-core S-track design, zero gravity positioning, LCD remote, Bluetooth connectivity, and soothing LED lighting, this chair offers a superior massage experience.
Description
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Additional information
| Weight | N/A |
|---|---|
| Color | Black, Blue, Brown |
Reviews (176)
176 reviews for Favor-03 ADV
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The neck part of the massage is a bit lacking in my experience I feel like no matter how I sit it doesn't hit the right spot. I enjoy the compression aspect the most.
Wish it was able to operate longer than 30 mins. It often gets me a good nap in 15mins, but then it stops. Wish it had the shiatsu massage where it would pound on the back. What this does is kneading only. It is far too strong for me, so I line the back with a blanket. You can adjust the strength, but I prefer a stronger message. It's just the kneading is like knuckles to the back rather than an open palm. The blanket makes it feel like open palms going in circles rather than a knuckle.
I use it about 2-3 time a week for nearly two years straight and it is still preforming well. There was a sudden "give way' feeling in the hip area where it sounds like it pops out-of-place due to a high degree of pressure against my body. It gave out before I did :) But it still performs like it should two years later. I expect to get another two years out of it. Then I'll get an upgrade that has the shiatsu massage and heat package. If I have the money, I went with this as the other reviews said--you get a lot of quality for a lower price. This was the only one I could find the did all I wanted and was the largest I seen for my body frame. I would recommend if you want a good chair for low money compared to the higher end ones.
When I write a review for a product I like, I REALLY like it, but that's me, might not be you. So for those of you who don't like long reviews just buy the chair, it's worth it.
Pros: It assembles easily. My 12 year old and I did it in 15 minutes. Assembling it also shows you the failure points, and they are all going to be with the air inflate system. If your chair loses power to one of the sides, your pump hose is disconnected. Remove the side and plug it in correctly like you should have done in the first place. RTFM (you might need to look this acronym up). If you had to look it up that was your FIRST problem. Plug it back in.
It's very quiet. You can get a full massage and someone can be watching TV at normal volumes and not "Grandpa Joe" volumes. No worries here.
The price is stupid cheap for what it does. The ones in the mall and at the airport are beat to hell and smell like armpit and disappointment, yet people still plug in 10 bucks to get their massage.
The foot function is why I'm writing this. It literally saved my life. About 9 months ago I was diagnosed with planter fasciitis. For the nonmedical, it's your feet hurting so bad you have trouble walking. usually associated with tight tendons, swollen tendons, heel spurs etc etc. It's just bad all day long. Cortisone shots in the feet every 3 months and Meloxicam daily just to function. Lengthy PT and many, many trips to the podiatrist. Most never fully recover at my age (North of 50). We just get used to the discomfort, and it becomes another part of our day to day.
I started using the chair after a career of lifting obese people off the floors of their bathrooms and recovering them from under their cars or various other inconvenient places. My back has been bad for years, but when my feet started complaining too, I had to do something, or I was going to be done.
Things are not perfect, but I have only had the chair a few months and I only use it twice a week. The 3rd or fourth time I used it, I turned the foot function to MAX and pressed down hard with my feet against the rollers. It was VERY uncomfortable, but it felt like the tissue in my feet was being separated, and I actually felt a few crunches. That worried me, so I powered off the chair and got out. I stood up so quickly, I didn't even notice that my left foot didn't hurt AT ALL. The rest of the day... NO PAIN. There are plenty of theories on why this happened, as a medic I try to think of them all. At the end of the day I simply don't care though. I have gone from shots and medication to my chair twice a week, and my feet are slowly recovering from a lifetime of abuse. I still follow the direction of my podiatrist, but I also use my chair, if those rollers are breaking up those spurs so my body can reabsorb, all the better. Furthermore, I can see the end of that recovery road, and that's all that matters. Incidentally, the chair costs about the same as 2 injections.
CONS: I'm 5' 10 and, well.... well I'm fat. NOT morbidly obese or anything, but guys that have 6 packs have nothing on this Dad with a kegger in front. This will NOT massage your back from your scapula to the base of your neck. Some more words you might have to look there.... No, I wont be a jerk... your "Shoulder baldes". Probably due to liability issues, but that 4-5" area gets 0 attention.
It will work your lower and middle back until you want to cry (if you turn it up all the way) and it will pinch your neck like your old aunt Myrtle when you did something wrong. However, you complete miss scapula to base of neck.
You need to understand at least the basics of body mechanics to get the most out of this chair. It will work fine as a rube, but if you understand what needs to be massaged and HOW it needs to be massaged, you'll get the same functionality as a chair at 5x the cost.
Do it, just but it and thank me later. No, no one paid me to write this, but I saved a TON on money buying this chair and taking care of myself.
Negative: it really doesn’t massage the neck area very well.
Update. I’ve been using this chair almost daily and it’s holding up well. Great bargain!
The wife and kids use it all the time. My wife can’t go a day without using her “magic chair”. Guess I’ll be ordering another real soon.
I am 5 ft 5 inches and weigh only 110 pounds, so I am small framed, to say the least. This massage chair is rated for a much higher weight limit (somewhere around 400 lbs), but a larger framed individual simply won't fit in it correctly. I have had several people, of differing heights and weights, try the chair. Smaller people fit in it better. My bigger friends found that it wasn't wide enough and they felt crammed in, particularly with the shoulder airbags inflated.
Now I love the fact that you can switch on or off the parts of the chair that you choose, overriding the preset massage settings, but the presets are awfully nice too! My favorite is sleep mode.
The rollers are on tracks, therefore they move up and down the length of your back, and are not fixed, like in some chairs!! The chair massages my neck, (trigger points in) my back, low back and even my bum, very nicely! I did have to add a little bit of padding in the lumbar area, as I don't have any natural padding of my own, and the rollers were massaging my ribs a bit more aggressivelythan I cared for. Since I'm not very big, the hip airbags don't quite reach me, but the others feel wonderful!
After a bad day, or my fibromyalgia flares up, this chair is a wonderful relief to me!
Fantastic purchase! I do not regret it!
Love the anti-gravity and heat features as it is especially nice to take a load off my feet after a hard stressful day of work. The leg/ forearm air bags work ok for me, however, I am a thin 5'10" 180lbs guy so the bags barely touch my hips/upper arms. My wife is even thinner at 5'7" so same for her accept the hip/ upper arm bags don't nothing. I would guess thus would be the same fir any massage chair since have to try to match all different body types and there is no way to make related fearures like these adjustable. The one part that is flexible is the leg part that adjusts to your leg length.
Putting the product together is a bit tricky since you have to try to line up air hoses while someone else is lifting the sides if the chair. It is tight, but doable trying to line the sides up while also trying to plug in the hoses. Also, my air bags did not initially inflate.
When I called customer service, I called first thing when they opened and got through right away. The rep was nice and knew right away what was the problem. It ended up being a loose hose inside the main brains of the chair. It probably slipped out during shipping but it was an easy fix for me to unscrew the top cover and then plug it back in.
This is a great find and the value for the money is off the hook!
One tip: shoving a piece of paper between the control panel and its holder can stop it from rattling during your massage.
This chair came in 2 boxes. The large box contained the base of the chair, small bag with 3 large screws and the instructions. The smaller box contained the side bolsters and 6 springs.
Nowhere in the instructions does it tell you where the springs are installed. To save you a lot of time and trouble and having a chair where the air does not work; take the springs and place one inside each of the colored air tubes on the side bolsters. We discovered this after we had assembled the chair and the air was not working on one side of the chair. The air tubes were being pinched closed when the side bolsters were attached. My husband who has worked in a lot of maintenance shops determined this is why there were 6 springs in the smaller box with the bolsters. They might have been inside the air tubes when the chair was shipped and fell out during transit.
Next make sure the pins in the electrical connections are straight before you plug them into the side of the main part of the chair. Ours were bent and we did not notice when we forced them into the plugs. The chair did not work because of this. We straightened the pins out and carefully plugged them into the side of the chair at the connection just above the air tubes.
Now is a good time to make sure the chair has power. Plug in the touch screen. There is a plug on the seat cushion that attaches to the main frame. Make sure you plug those together before you plug in the chair and turn it on.
Make sure everything works before you put in the two screws in the side bolsters. We took this chair apart 3 times to get everything to work.
Sorry there are not actual pictures of the air tubes and electrical connections, but I really don't want to take the chair apart again to take photos of the actual parts.
The final thing that will make assembling this chair easier is finding the two holes in the bolsters that the screws go into and making sure they are clearly open for ease of installing the screws. We tried to force them in through the material and they didn't go. We cut the holes and the screws went in fairly easily.
We are very happy with this chair. I hope it continues to work for many years.
So three things to know when assembling the chair:
1. Put the springs into the air tubes on the side bolsters.
2. Make sure the pins are straight in the small electrical plugs on the side bolsters before you connect them to the main body of the chair.
3. Find the holes that the 2 screws go into on the side bolsters and cut them open with a small sharp knife if they are not exposed.
Remember, Good luck. We are all counting on you!
If you add thin pillows, you can remove the "strong "massage from sensitive areas. I have to really learn to adjust the speed and power.
It also helps me fall asleep for naps.
Word of caution though! I was able to assemble it myself, but it would be better to have some assistance to help lift and hold things. It says it on the box and all.
So MAKE SURE to have some help planned for the day it arrives. It's pretty heavy when you have to lift it, but it has wheels to move it around once you get it out of the box.
If you can get one and have some space for it, GET IT!!!
Oh, the menu pad shakes a bit during the massage, I just taped a nonslip cushion thing behind it.
Within the first month, the neck massager pretty much stopped working. When it would actually work, the mechanism on the right side of the neck massager began making an awful sound like it’s skipping the track it’s supposed to be on and ended up completely out of sync. That being said, I’ve just messaged the company and we will see how they respond. If they send me a new upper mechanism instead of sending in my chair I will change my rating. I’ve heard nightmares about the returns and it looks like it can be unplugged and unscrewed/screwed in easily so I hope this is the case. I will update my review accordingly.
I received the item new but it wasn’t turning on. I was a little stress out since this was a large unit and shipping the item back would be a pain in the butt. I tried to disassemble and reassemble, maybe I put it together wrong. And it still didn’t work. So I called the 800 number and after a few tries a young lady answered. I told her the issue about the power not turning on.
She then referred me to the technician dept. who I had to email. After a day or 2 I got an email response from the technician and he gave me picture by picture instructions to open up the motherboard of the chair.
The cover which I had to open was located on the bottom of the chair near the back. After I got the cover open I notice the power connection clip was dislodged from the base. I simply hooked it back up and the chair was powered up successfully.
After a week of getting the chair I was finally able to enjoy it. I noticed the chair was made for larger people. I’m 5”9 and the shoulder massage cushions barely able to massage me. My wife is 5’3 and her shoulders can’t get a massage because she is shorter. So I feel this chair was made for someone bigger than 5’7.
As for the functions it’s got plenty. I really enjoy the heat feature it has during the massage. The intensity of the massage can be control from the remote. It also has an incline feature where the chair is almost at a 90 degree angle from the floor.
All my friends love the chair when they come visit. A few has actually fallen asleep during the massage.
The price wasn’t to bad also I think it was $850 with free shipping.
My favorite feature is the foot massage! I love the heat and the lower back massagers too.
The neck massager doesn’t work well and I hardly ever use the arm air bags.
My biggest complaint is the neck massagers and the remote buttons do not glow. The remote glows to show what parts are on, but if you want to add heat or turn off a function you have to memorize where the button should be.
Overall, I have recommended this chair to a bunch of people. I love sitting in it and use it daily. No regrets!
This chair is also great for me because lashing for a full day also takes a toll on my back. I use this at the end of the day and feel great.
My brother and I also train in Jiu Jitsu. This chair is a damn god send!!!
Everything seems to work smoothly, I will update again in a few months.
This chair is beautiful on the eyes, affordable and works as described. The reviews for this chair does nothing for my actual experience. My immediate family of 4 generations loves and enjoys this chair. My mother thanked me over and over for a gift she can really use.
I live in a 3 family house. My brother and flipped 1 box upstairs by turning over and over. He was able to carry the other box.
Putting the chair together was a breeze. Easy to follow instructions.
I have no complaints.
I'm so pleased.
Shondelle
Quality seems good. Easy to assemble.
Only reason not 5 stars is it shipped UPS in 2 boxes - one of which I had to go pick up from UPS b/c they said it was 205 lbs. It wasn’t even close to that. Not a big deal but an inconvenience for sure.
This chair has done as promised in the posting. I love the preloaded programs on the chair. Saves me the time to figure out what I like and don't like. One note to make though - DO NOT overuse the chair! You will be bruised and sore! I made that mistake and was unable to sit in the chair for 2 days. I now limit usage to 2 sessions (of 15 minutes each) a day.
One other note that others have mentioned - I don't like that the footrest is situated on a spring that relies on you to provide the pressure to keep it pushed out (for those of us who are taller). In other chairs I have tested out, the footrest is mechanical- not manual.
Another note is for those bigger people. I am 6 ft and 280 lbs. I bought this chair knowing the chair was NOT wide enough for me to be able to place my arms inside the chair. Obviously this was not a deal breaker for me. I am just making the point for others to know this fact. The chair is plenty comfortable, provides an amazing massage (and believe me when I say I have a really bad back) and has helped me get through a day or night. The relief provided is almost magical. For the price this is one hell of a chair!
When it comes to the quality of the massage chair, it helps get in your lower back and back great with zero gravity on. The only thing I wish would be better is the massage knobs near your shoulder blade but besides that, it works great. The massage balls are great as you can control the strength of the massage ball knobs to low, medium. and hard. Overall, it is a great machine for the price.
After I complety disregarded their poor instruction (with photos showing nothing about how to access and repair the product), I read the product warranty and reviewed what would void my warranty before. I re-connected the connections that became loose during transit. The chair worked great. I was disappointed with the cloth under the seat that had been torn even before I received this item.
All in all the chair workes great. Minor repair and miss guidance asside, my wife loves this chair...and everyone else that has sat in it so far. A friend of mine who has sat in it has been convinced to buy one for himself as well. My wife loves the Bluetooth feature as well. On many occasions she has been so relaxed in the chair she has fallen asleep. I would definitely recommend this product to others.
After a few times in the chair now I’m not to pleased with the way it feels against my lower back it seems to dig into it to hard or not enough padding there . I use a bean pillow behind my lower back to reduce that. And it don’t really do my neck as well as the one I tried in the store .I am very disappointed and I want a refund. A shipping label and I’m also in severe pain and now I’m expected to just run out use my gas to buy a box to ship it back. I’m definitely going to file complaints online a d may even call a lawyer soon if they don contact me today. I can’t take this anymore. Trouble sleeping getting comfortable legs hurting too someone needs to contumely for a return and send help with pAckaging shipping
LIKE:
The Bluetooth works great.
The calf airbag is amazing.
The preset programs are nice. (6 to choose from.)
My favorite thing is the zero gravity.
DISLIKE:
Only the top two buttons slightly light up on the remote, so if you want to use this in a dark room, it won't be easy. I HAVE CONTACTED THE COMPANY AND THEY REPLIED THAT IT'S SUPPOSED TO BE THAT WAY.
The "breathing lights" on the side are pretty much useless as you can't see them while you're in the chair unless maybe you had a mirror?
I wish the timer went up to an hour. A half hour in, you're just getting the benefits of it.
The neck roller feels like a feather and doesn't really "get in there". I've tried sitting differently with no luck.
Not enough padding in the head rest. I'm 5'9 and I can feel the support to built the chair with. I usually just toss a small pillow back there and that helps.
The forearm air bags don't quite have as much pressure as I'd like.
OVERALL, I'd still purchase this chair again. We use it daily in our home, some days multiple times.
It took about a half hour to put together with very minimal swearing. the hoses connect easily enough, and the side panels click in easily. the two bolts that secure the side panels are a bit tricky to get luned up andstarted but once you have that it's smooth sailing.
the chair: The lower back massage is excellent, powerful and effective. The chair doesn't hit my shoulders and neckas well as I'd like but if I was a bit shorter (6'00") they would hit my neck perfect. The foot rollers are great, I saw some complaints that they were to intense but I don't find that the case at all.
The air bags on the legs, hips and arms are great, very comforting and good pressure. the shoulders aren't as effective, again height.
The heat feature is nice, takes a bit to get warm but I like that it's gradual and not super powerful.
The remote is fine, I saw some complaints about it, but itscuser friendly and functional. I like it.
Overall I like the chair a lot. I've used the zero gravity, relax, spirt and sleep modes, fell asleep in the relax and sleep modes, the sports mode was more intense but felt good.
The Bluetooth speakers deliver good sound. I've included two pictures, one shows the wall clearance needed to have room for zero G recline, not bad.
Listen it's under a $1000.00. it delivers a good massage and works well. if I have any issues I'll update but I love this chair for the price range, 5 stars.
The massage itself is pretty decent - you shouldn’t compare this to the $5000 massage chairs. They have different components and adjustable rollers. These are set rollers and call you can control is the speed. You can control the strength of the compression airbags and the heat works well.
For me, the “waist” roller can be a bit painful but that’s possibly only my experience. I haven’t messed with the Bluetooth. I tried to download the app but it was too glitchy to register an account. Overall, I think that it’s a good unit to purchase and it’s definitely better than having no massage. Just don’t set your expectations too high, and you’ll be satisfied with the chair.
On a personal note I reached out to the seller about possibly returning it seeing as I am the main person who needs it. Their customer service was very helpful offering me a few different choices. A+++ on customer service!
My husband is 6'2" and I am 5'3" and comfort for both heights and body issues was a big determination with our purchase. We both fell very comfortable sitting in the chair both upright and zero gravity positions. The heat feature is amazing on the sore muscles. Although I did read reviews that said the air bags in arms and legs were too tight I was a little nervous because I am claustrophobic. I think the airbag feature is my favorite! I am on my feet a lot and the foot massages and leg airbags is perfect. Shoulder airbags help relieve the stress- LOVE THE AIRBAGS!
My husband has back problems. The zero gravity position helps him get the relief he needs while getting a relaxing massage. He will in certain positions put a pillow behind him to soften the massage.
We are still learning the machine and the few problems we have with it will probably be answered through trial and error. The bad (atleast for now) when the machine stops the balls used to massage the back don't go back into the machine, they poke into your back until you turn it on and shut the back mode off. The higher intense massage is REALLY hard. The machine seems to have that as its default when you turn it on, then you adjust it by pressing the - key. Again could be our lack of experience with the chair.
Overall we are pleased with our purchase for this price point. We have bought cheaper ones in the past and they lasted about 2 years and not as good in massaging.
1) Very easy to assemble. One person can assemble.
2) Zero Gravity mode is very good and feel the massage pressure more than in normal mode
3) Comfort
4) Not too bulky, takes very less space
Dislike:
1) Took more time to reach. May be due to holiday season. It contains two packets. One packet came one day and second one reached after 1 week.
2) For small personalities you need adjust your body accordingly to massage on exact body points that need massage
Few things to be aware of. The description says max hight 6’1 and I’m within the range but feels little small for the legs. Also my neck goes too much back but this can be easily fixed with pillow. The back massage can be little painful especially in zero gravity mode but here we also use pillow and it makes it comfortable.
Overall we’re very happy with the chair. Pretty good value for the price.
Set up was easy there were 3 electric plugins to be plugged in 6 air hoses and one power cord and 2 screws it took all of about 10 -15 minutes to put together. I think anyone can do it with ease.
The chair is a massage chair and not meant to be set in for more than 30 minutes. It is comfortable but if you are in if for more than 30 minutes it can be come uncomfortable.
Both my wife and i tried it today and yesterday. The first time i set it for 10 minuets and it was way to short of a time.
The remote is easy to use but you do need to experiment with it to figure out what it does.
My wife likes the balls on here feet as they spin around.
I had done my research and saw about 20% of he people had some issues. I attribute many of them to unrealistic expectations. I went to one of the local stores to see what they had to offer and new what to expect.
To me the neck area was weak so I simply moved the padding and it improved it significantly. The waist portion for my wife was a little intense so we added a blanket around the area there.
Both my wife and are are big about 250 lbs. We had some difficulty getting are arms into the arms compression area. If you know what to expect and have done your homework you will find it is good fore what it is designed to be used for. As I have read issues of not working after a few uses i will get back with you in about 3 months or if something goes bad.
Overall I am very satisficed with the chair anticipate usage of up to 1 hour per day. half an hour by me and half by my wife.
On a positive note the chair offers a great selection of auto modes to suit your needs. The zero gravity feature is great as well. The chair is very comfortable and easy to assemble. The motor is very quiet. The chair is very stylish, modern and doesn’t take up too much room. The airbags are great. I’d recommend this chair. I wouldn’t give a 5 star review based upon my upper body massage review, however I would give more then a 4 star. I’d say it’s more along the lines of a 4.7.
Update: This chair will work better for a bigger/taller person. I’m 5’4 so the air bags for the shoulders don’t really help me at all and the air bags in the arms are a bit weak due to me smaller frame. It works very well for my husband
We ordered this chair around Thanksgiving, and unfortunately only just received it (about a month later) due to understandable shipping challenges. Customer service was great though and they promptly responded to all of our messages regarding shipping issues (the main chair got separated during the armrests during shipment). Overall, good experience and would recommend!
As for the chair itself. The lower back rollers hurt so we ended up using a small blanket to cushion them. The chair itself is really small. I'm 5'9 and can't really rest my head on the chair. It also sucks that the rollers are stationary because you pretty much have to be a specific size to get the most out of the chair.
The pros are the price is fine considering others being a couple thousand. The airbag squeezing is really the best thing. And the fact that you can do the "zero gravity" lay back and you can connect music through your phone.
Incredibly relaxing to sit in at the end of the day. I love to sit in this chair and zone out for 30-60 minutes at the end of the day. Perfect for stress relief. I love the extra features like bluetooth and heating too... it's the extra cherry on top for a chair that didn't really need it.
My only wish is that it was balanced a bit differently between upper and lower back. It hits the lower back aggressively and is a bit light on upper back where I could use it more. Similarly on the feet, the massage doesn't quite hit the right spot. These are pretty minor downsides for what you're getting for the price though!
Pros: Overall, the massage chair is pretty self explanatory for how to use and cycle through the preset options. The air bags and pressure from the cyclical massage plates/knobs give a good variety with regard to pressure. light pressure all the way to pretty decently hard pressure which you still feel the lingering effects of after getting out of the chair. This is important for my wife and I who both enjoy a hard massage from a masseuse. The Zero G mode is a must for really being able to relax as well FYI.
Cons: The head rest would benefit from having additional padding to allow your head to feel more supported. With a small pillow to lay on it is more comfortable. The leg rest does extend as stated, but it does not lock in place with is mildly annoying. Although the chair itself is more compact in comparison to other models after put together, as someone with a little broader shoulders, if you don't have your arms in when the massage starts it is hard to get them in mid-massage (not a big deal, just slightly challenging if you want to read for a bit or glance at your phone and have to get your arm back in.
Overall, if I could, I would rate it at a 4.3 stars if I could. It is great value for the price compared to a massage chair I have used that was in the 2k range. Worth the price.
Assembly is not hard but follow instructions. You may be able to figure it out but the instructions will help a lot. Not very hard.
The chair is very relaxing. I use a small pillow for the waist area. The chair massages a little too hard for my taste at the waist and this makes it just right. Many will like it just the way it is. I also like a small travel pillow for my head, neck.. Hey I'm older.. Younger people will probably not care if they just one or not.
Has wifi for your music. Relaxing music with a massage is always a good combination. I really like this chair. After working as a nurse on my feet all day this is just right for my needs. The wife loves it too.
We both love the zero gravity mode. By distributing the weight on the rollers, we get a even deeper massage.
One of my favorite features is the blue tooth. I love to listen to my music while getting massaged.
My husband's favorite feature is the auto modes. He likes to switch between them during his massage. Each mode focuses on different areas of the body and provides pain relief in the areas needed.
The cons for this chaor is that you can't save your manual options. If you want the same massage, you have to select them every time. It would also be nice if the remote had listed buttons. Other than that, we love this chair and would reccomend it to anyone looking for a zero gravity chair at a great price.
Boy to our surprise, first, it arrived days much earlier than we expected- it was delivered via Fedex on two boxes and it was packaged so nicely protected. Unpacking the two boxes was so easy, and with the help of my petite wife we were able to carry it upstairs in our bedroom and by myself was able to assemble it needing only two bolt screws with a wrench that can came with it, and followed the air hoses color codes to finished the installation job.
My wife and I have been alternating using it everyday, and we are very happy we made this purchase because its relaxes us after a hard days works. Highly recommended!!!
Was VERY easy to put together but is a heavy chair. Be forewarned... it's solid. Needed my wife to assist in taking the base up the stairs but was able to easily roll it into our room and assemble it by myself thereafter. Looking forward to hopping back on it once the school day ends! =D
The one issue we had was missing bolts/screws to hold the arms on the chair. The arms slide into slots on the side of the chair toward to back, but the front of the arms require two bolts/screws to secure them to the chair. These bolt/screws were missing and I have not been able to find a bolt/screw that fits. So that means we have to be VERY careful in grabbing to arms to pull the chair or move the chair in any way as the arms will simply pull off the chair itself. Thus I rated the ease of installation as 2 stars due to missing parts.
I've rated the entire chair as 3 stars due to the missing bolts as well. If I can get this issue resolved, I would rate the chair as a 4 or 5 star item.
Update: missing bolts were received and the chair is complete. Updated my rating from 3 to 4 stars.
I’m going to compare this to my aunt-in-laws Osaka (which is insanely great). About 2 years ago I priced her Osaka, it was somewhere in the 8k-9k range. I can’t remember the exact model, so I can’t look up the current price; I would guess it is 5k-6k. This model was $900 before tax.
Overall: 85% as good as the Osaka for a fraction of the price. This exceeds what I was hoping for! It is a similar experience, which is spectacular.
Feet - 75% as good. I can’t remember if the Osaka has airbags on the feet, I think it did. This doesn’t. They both have rollers, so that is good. A foot airbag would be a superb improvement and is missed, but the feet get nice treatment.
Calves - 100% as good. Calf airbags are awesome, I can’t think of a difference. Very, very nice. Rollers might improve it, but I’m not sure.
Butt and hips - 100% as good. Awesome for the sacrum/sciatica. Great roller pressure, awesome airbags from the side (my favorite airbags). This is probably the best feature.
Lower back - 85% as good. Nice roller coverage. I think the roller do not move vertically on this and do move vertically on the Osaka, and that is very nice, but I don’t know if that feature is a massive improvement, lower back coverage is still very good.
Hands - 40% as good. I am pretty sure the Osaka has airbags for both hands and arms, this only has arms. The hand airbags are probably the feature I miss the most from the Osaka. You can kinda get the experience by moving your arms back to get your hand in the arm airbag, but it’s not as nice as the dedicated hand airbags.
Arms - 90% as good. I think he experience is the same. The Osaka, however, has much bigger recessed arm compartment, this is more of an indent than a compartment. Doesn’t really matter, though.
Mid-back - 85% as good. See low back.
Upper back - 60%-80% as good. Neither has great upper back for me, but I am 6’ 4”. I bet shorter people get a better experience. There are things you can do to improve this. There’s a Velcro pad that is removable that can get you more roller contact. If you lift your head up, pressure gets much better. I’m going to get out an airplane pillow and I bet that will get me to 80%. Edit: I figured out the secret; have a pillow and, when your are ready to work on upper back, adjust to multiple positions. If you move your arms and neck around, with some twists and different head elevations, you can get the rollers to really dig in to just about anywhere. Get active with positioning and upper back is great. Can’t compare to Osaki because I didn’t try this with Osaki.
Shoulders - 100% as good. They both have awesome shoulder airbags.
Head - 0% as good. This model does not massage the head.
Zero G - 75% as good. This does not lay you flat out, it’s more of a fully reclined recliner. The Osaka goes fully flat. Still very nice.
How is it for a 300 lb 6’ 4” guy? Just fine. Sturdy. Both the Osaka and this could be a bit more accommodating, but this still works for someone my size. Head support is actually better on this unit, but that’s probably because of the lack of a head massage.
The bottom line is that when I used my aunt’s Osaka, I really wanted that experience in my house. Badly. 5-9k just doesn’t make sense for my family. This gives me what I wanted for a cost that does make sense for my family and that makes me VERY happy. The Osaka is insanely great, this model is super great.
PROS
* SO many different modes
* Huge variety of massage points (feet, lower back, upper back, forearms and calves)
* The zero gravity function is amazing
CONS
* The remote isn't self explanatory and I wish it lit up in the dark
* My mother is shorter than me and finds that the rollers align better if she uses a pillow to sit on (not a big deal)
It was extremely easy to assemble except for the fact that it didn't come with all of the required screws. The two that came with it are for the wheels but two are also needed for the sides.
Overall, still very much worth the price in comparison to similar chairs.
Update: operates still the same however; the company stated that they would send a credit and gift after we submit a review. They have not nor will they reply to any emails.
The Real Relax 2020 Massage Chair is the next best thing! The many settings offer an overall full body massage experience. The airbags are delightful because they give a true hands on feeling. It’s very soothing and tranquil. After just 10 minutes or so you’re lured into a delightful and restful nap of relaxation.
Because it's nice to have your room darken when enjoying your massage, I do wish that the remote's function buttons was designed to light up and not just the display. This way you could change the settings at ease without needing a flashlight or glasses.
The chair arrived in two boxes on two different days. The only tracking information was for the larger box which arrived second. Assembly was easy, although the directions don't match the actual chair 100%. For starters, the first step is to unfold the chair and click it into place. I did this accidentally when I took it out of the box, but it closed on the remote cord! I was able to find the release, and thankfully the cord wasn't damaged. The other issue is that it shows screws and a screwdriver being used to secure the chair, when in fact it was allen bolts and an allen wrench. The chair made it difficult to turn the allen wrench more than a little at a time. Do yourself a favor and buy or borrow an allen wrench bit so that you can drive it with a bit screwdriver or an electric screwdriver/drill.
My first few times on the chair were somewhat disappointing. I'm 5'11", and when I sat in the chair normally I could feel some rollers firmly on my lower back and some very lightly on my neck. My wife pointed out that I could remove the pad behind my back, and that made the back massage go from 2 to 4 stars for me. I love the airbags; they really seem to help with relaxation.
So far I'm nearly 100% on falling asleep in the zero-g position, making this an excellent place to relax. I come home after international travel and am awake at weird hours the first few days home. This chair is quiet enough that I can use it about 10 feet from my wife's head without waking her while she's using a phone white noise machine. The built-in Bluetooth speaker connects quickly and is a nice addition when nobody else is trying to sleep in the room. I have some massage-type music on my phone that puts me in the perfect mood to pass out during the cycle.
My biggest gripe is the lack of backlit buttons. There's an easy-to-read tft screen, but without a flashlight the buttons are impossible to read in a dim room. I'm starting to get a feel for the main ones I use, but either leave the lights on or bring a flashlight if you want to program a custom cycle. I'm also not a fan of the auto relax program starting by itself every time I turn on the chair. I'd prefer it to let me select a program and then start, but that's admittedly a very minor complaint.
In summary, I'm glad I got this chair, and I think it will get used a lot.
The only complaints that I have are:
That the remote buttons don't light up.
That the rollers on the lower back are so far down that they massage your tailbone rather than your back muscle. However, this could vary depending on your body shape.
The rollers on the neck are too wide. Your neck sits right between them both so the only way to get a neck massage is to shift one way and then the other.
Overall, it is a great chair for the price. It has good settings and is easy to control and put together. It is super quiet so it's great for the living room and to use while watching TV.
However, the chair is a bit big for someone at 4"11 in height. I can still make it work, but it would be great if it fits me better. But for the price, it is good enough. It should be noted that due to my height and size, I was not able to benefit from the shoulder airbag and the buttock airbag since I don't fit fully in the chair.
For the arm airbag function, it is not as tight as I would like it to be. If it can be tighter, it would be great, but I turned it up to maximum strength already. The calf airbags are great when used alone, but when used in conjunction with other airbags, it would not get as tight.
Overall, for the price, the chair is great. My mom and dad love it. My mom said that she feels a difference on her legs, which has been aching for awhile.
CON:
The arm position is kind of funky for my body. I wish I could bring up the height of the arm panels to be a little more comfortable for me.
PRO:
The chair got here HELLA fast. It shipped in like a day and a half. I was able to drag it into my apartment by myself while having a back injury. The unboxing was super easy and putting it together was a no brainer. I did not need to read the instructions, but double checked before I started the chair that I hit all the right set up points.
What I love: The feet and calves massage is wonderful. It's pretty strong and it provides so much relief. The back massage is great too. I have issues with bending and getting all the way upright in the morning, and using this for 10 mins gets me mobile quickly.
So far, no big cons. If something happens I will update this.
I have tried some of the cheaper ones which are not very great.
Of course you can expect it to be similar to a human giving a massage.
Assembly/set-up: The product comes in 2 boxes and is pretty easy to set up. Just two screws which are provided.
Comfort as a chair: You can sit on it comfortably. You might want to put a pillow behind (so the rollers dont bother you) and it becomes a very comfortable and relaxing chair. Also looks pretty cool.
Massage review:
Pros:
* There are enough of rollers for the back and they go reasonably wide that it hits the scapula which I love.
* The heating for the seat is great (However, I dont think there is a way to control how hot you want it).
* The compression through airbags for the calf is pretty good.
Cons:
* Even though the description says it is for people 6ft tall, I would say it is for 5' 10". I am 6ft tall and I think it is a couple of inches small for me (I move and adjust myself to get it right).
* The airbags for arms and shoulders are not nearly as strong as I would want them (May be because I am a bit skinny for the chair.).
* The remote has a lot of buttons, but hard to understand what the modes are. The display doesnt exactly tell you what it is.
A couple of things I did not like: delivery time was very slow, requirement to store all packing material in case of a need for future service, controller cord is shorter than Ideal, controller buttons are not backlit, the neck massage function is poorer than other areas, and low back massage area benefits from extra padding.
The motor that reclines the chair is strong, and you can easily put the chair in "zero gravity" mode. The massage mechanisms and air bags are strong, and are very effective. The heating element is very good, and the legs and feet get a snug massage as well. The remote is easy to use, and the bluetooth feature has worked with no issues.
Several people have used the chair, and there have been no complaints. Considering the price of the chair is lower than comparative models, I was surprised how good the quality is. I highly recommend the chair.
1st of all, I saw a chair that was nearly identical to this one at a local furniture store. I tried it out. It was nice, but the nearly two thousand dollar price tag scared me away.
When I saw this one, I though it couldn't possibly be as good. I was right. It's not as good. It's actually better and had more options. This one had bluetooth. The other one did not.
It comes in two boxes. One box is the main body. The other box is the two sides. Unless you pay for special shipping, it's only delivered to your door. They will not take it inside. That's not a big problem. I was able to carry the sides in and slide the main body in. I do not have to deal with stairs though. If you have stairs, you'll need help.
Putting it together is pretty easy. They give you the tool you need to bolt the sides on. It's pretty straight forward. The only catch is going to be if you have limited mobility. You need to be able to get down on the ground and be able to reach under, to connect the hoses.
The biggest areas where this thing does it's job is your lower back and feet. WOW. It really works those areas. The other areas it does a good job with. The only area you'll find lacking is your neck. That's understandable though. Unless they customized it to your exact body, the neck is really hard to line up.
One thing I haven't seen many people mention is the sound quality. I really expected nothing here. Most times things like that are an after thought. I'm not an audiophile by any means, but the speakers sound pretty good and can get fairly loud if you want them to.
This is a comfortable chair, but it's on the firm side. If you are expecting a cushy chair, you'll sink into, this is not that chair. I find it very comfortable.
You do need to pull this away from the wall a few feet. You can get away with less if you do not want to use the zero g function.
The materials are almost on par with the $2000 one I looked at. The leather on that was a little nicer, but certainly not worth double the price. I don't mind the materials on this one at all. It's better quality than my last massage chair.
Time will tell how this holds up over the long run. Right now it seems like it will last a while. If that changes, I'll make sure to update the review.
Value wise, good luck finding a better value. This is one of the best ones I've tried and it's delivered to your door at half the cost of the ones in the store. If you are looking for a massage chair, this is the one.
The assembly instructions had inaccurate English and errors that were misleading, but Assembly was easy. The user manual needs to be re-written. There was no installation video as described.
The section on the Music System is confusing as it calls to press the Bluetooth button on remote-controller, but there is no such button on the controller. Did they mean the on-off power button? Still researching. A video should at least be provided on YouTube for this model chair. Happy with the chair. Thanks for the product.
After looking at all the others, this one was in the price point we could afford and had good ratings. It arrived in two boxes a few days apart but it beat the delivery date by a couple of weeks. Once we got the second box with the main unit it was pretty easy to set up. Just open the main part until it locked in the open position, hang the sides on and one Allen bolt each. Hook up one power and three air hoses on each side that are located on the lower back and you are set.
The lower back was a bit too intense for us and it was bought to hopefully help with my lower back and neck issues but a folded towel at first and then just a normal seat cushion that raised you about 2in works great and solved that so not problems there. It is a lot easier to reduce than make the rollers more intense. The other air bags are all a good intensity as well as the upper back. The heat is also nice when you have over done it and your muscles are sore. We don't use the Bluetooth much but when we have it sounds good and honestly can work as a speaker for the whole room.
The only negatives I can think of besides everyone wanting to use it is we have a creaking on the left side when the shoulder air bags inflate and we wish the controller had about another foot of wire length. One last bit, if you are over 6ft it gets a bit short. The springs already lift my feet on the extensions because I am only 190lbs and 6ft but the back also is about the tallest I can be with it.
But, they support their product from all the other reviews I saw and I haven't really needed any. Otherwise it is a good value and price. Cheaper it seems you get quality issues and more expensive ones don't seem to get any better ratings, service or anything.
After receiving the box pretty damaged, I was relieved and happy to find the chair intact and unharmed. While the damage is not the company's fault, I would recommend stouter packaging for future chairs. I've had other items packaged with more robust materials and highly recommend it for a 100 pound nice quality item. FedEx is sometimes brutal!
Set up wasn't hard and the design very good for a quick assembly. Build instructions were decent, however, on the operation instructions it would be helpful to include additional explanations-- like how to extend the default 15 minutes massage (I accidentally discovered that the "on" button at the bottom will extend the time- YES, that's what I wanted!!), that you should push your feet to extend the foot rest (also an accidental discovery), and other details on how to work the chair.
I've spent an hour in it so far and love it. Yes, as some reviewers stated, the hard ball massage on the lower back can be a bit harsh at certain levels, but I adjust the zero G to a little more upright position and it helps. I do agree with others that the shoulder air press function is a bit on the moderately low side-- could be it's that I'm not tall and can't reach to the height on the chair that would make it a harder pressure. But the arms, hips, and legs pressure is great. And the upper back massage is mid-level pressure (tip- use the zero G and lay all the way back to get more pressure). The head rest, in a future design, could do with a little more forward adjustment (or find a way to be adjustable). And I agree, a top of the shoulder massage function would be great--just now sure how that would work on a actual chair.... other chairs I've tried don't have it and neither do hydro massagers I've used so I think that is a bit much to ask for. I have a back buddy for that, though. So no worries there. I feel that overall, a lot of these issues are just a part of a machine being built for the average customer and it's hard with varying heights, body dimensions, weights, etc., to make one that would fill every person's individual nuance and still keep it at this highly affordable price. I'm 5'5 and medium sized and this chair fits me very well.
All-in-all, I give this a 4.4 star and would recommend it to someone else. If anything fails unexpectedly or I discover a flaw, I will revise this review. But if you are looking for an at-home massage chair, this price and quality are very good. I love the convenience of not having to drive somewhere and at spend $150 a pop for a 90 minute massage, it will pay for itself in less than 7 90-minute uses since this will now replace my massage visits to the spa.
I say 'MY' because my experience was a little different than my wife's. I thought the chair was great. However, she found the lower back rollers to be much too strong and the shoulder/neck massage to be too weak or misplaced. We ended up putting a blanket in front of the low rollers to help back it off a bit, but the high rollers seemed to miss her neck/shoulders all together. She's 5'4" so we figured she should have been good, but never could get them to hit right.
Overall it just wasn't what she needed, which brings me to my next point: If you happen to want to return this chair, that's basically not an option because of the high shipping cost. Luckily we found some folks here locally that were in the market and made almost all our money back, but definitely something to keep in mind.
We then decided to make the plunge into an "L-Track" type chair with 3D capabilities (you may want to do some research into the different types of chairs) because intensity can be adjusted between my wife and I (easier on her problem areas, harder on my whole back). This chair was $4500. The reason I say this is my third and final point: Our new chair cost almost 5 times what this one costs, and is MAYBE twice as good.
Bottom line, it didn't work out for us, but I think the vast majority of people out there will love this chair and it is great for what you'll pay. Considering you can buy a decent car for what many of these cost, the massage you get from this chair won't disappoint.
PS, despite their customer service being on the other side of the world and in an opposite time zone (I'm in the US) they were quick to respond and great to deal with.
Assembly was easy. I recommend having two people do it as the chair itself is about 120 lbs and getting the sides of the arms together requires two people to hold the arm in place to align the hole and thread and then the other person screws the items in. Width of the chair is about 26 inches for anyone who is concerned about door or hallway widths and getting it through. Highly recommend using a hand truck to get the chair where you need it to be. 2 screws needed to be placed, 6 air compressor tubes needed to be connected, and 4 connections need to be made. Took about 30 minutes to assemble.
It looks very nice and is well quality made and sturdy. It gives a good relaxing massage...the head, leg and foot massages are my favorites. Only thing is I wish the foot massage massaged the toes but, it doesn't seem to reach that far up. Also, it doesn't seem to massage the neck but, that's okay because, that's hardly an issue for me anyway however, I wish it had a little better neck support...I'll take care of that with a neck support pillow also after reading a ton of reviews I seen where some were saying that the back massage can be a little rough especially during first few times of use. They were right because, the next day my lower back and tailbone was sore but, on the reviews it was recommended that you use a folded towel or some type of padding. Tried it and it worked out perfectly, now I can enjoy my massage experience without the slight pain of the rollers.
I love the heat function as well and the blue-tooth music quality of the chair is awesome and top notch. The music comes from within the chair and it's good quality and clarity...really loving this feature as I put mine on nature sounds and lay back in full zero gravity and relax. Family members came over yesterday for Memorial Day and they all tried out the massage chair and everyone of them loved it. They thought I was fortunate to get such a nice gift as this massage chair. After adding a folded towel for my back to the chair, a neck support pillow and just getting to know my chair overall I love it. Very nice massage chair for the money and relaxing. I would definitely recommend this massage chair. : )
Once together I couldn’t wait to try it out. I downloaded the app and connected my phone to the chair’s Bluetooth and started using it.
It took a few minutes to get used to the airbags squeezing my calfs but it feels great. The remote is easy to use and not to complicated to figure out. Give yourself enough time in the chair you'll have it down in no time.
I purchased this mainly for my husband, he has Glioblastoma Multiforme (brain cancer) and now has very limited mobility that comes with excruciating body pain. Once I placed him in this chair and turned it on he smiled for the first time in a long time. He said he loves it and it helps him tremendously with the pain. He will also place the chair in zero gravity turn off the message and just sleep in it.
I am extremely satisfied with this chair and I would recommend it to anyone looking to relax at home for a bargain.
A. It is a sizeable chunk of money.
B. It would be a major ordeal to try to return this or any massage chair you buy from an on-line retailer.
I cannot speak to the longevity or reliability of this item. And I would promise to update this in a year......but I won't.
But I gave it four stars just to try and be as 100% honest as possible. For me to give it 5 stars at this price it would have to last me at least 2+ full years of regular use and I have not done that yet. My wife would give it a 100% and I would highly recommend to a friend, but admittedly your mileage will vary.
My personal only complaint is that it's a little difficult to get the full use as a short person. The shoulder bags are useless because my shoulders don't reach. I also don't personally feel the hip bags (even tho I have large hips). Also it may be because I have thinner arms, but I don't think the pressure on the arms and legs is enough and unfortunately you can't adjust the pressure on that.
There are multiple settings you can mess with including turning on and off the vibration and heat. You can mix the intensity of some of the rollers. I love the neck, back, and feet rollers and find that being short does not prevent me to getting my feet properly "rolled". Putting it together was relatively easy as well.
Overall, I did my research and for the price and the use, it's a steal of a deal.
Well, it's been more than 3 weeks and the entire family is still enjoying it very much.
Some improvements I would like to suggest to the manufacturer:
1) Change the programing, so it doesn't go back to initial state automatically after it's finished. The reason is that I sometimes fall asleep on it while it's doing the massage, and the return from the incline to upright position wakes me up. :-)
2) I only found out by accident that the length of the feet is spring loaded and adjustable. At first, I thought the chair was just for really short people. Until I found out the feet adjust. Maybe document that better, and use lighter springs.
3) I would love a version with rollers on shoulders and legs, instead of the air bags. But I understand that it would be a totally different design. Just keep that in your design idea bucket.
Overall great chair, and a great bang for the buck.
When it came to using the chair it seems to do a good job. While it doesn't have the specific targeting that the much more expensive chairs do, the auto mode does a great job on relaxation and strong modes. The heater and vibration also work great. My only usage complaint is that it immediately starts going and locks your arms in, which makes it really hard to set the tilt or change the other settings. My wife said that the chair did a great job but that she had to remove the headrest because it made the upper back massage too soft.
Overall, I'd definitely recommend this chair as a good basic massage chair. It doesn't have all of the advanced "smart" features of some of the (much) more expensive chairs, but it accomplishes everything that I was looking for in a massage chair.
It's enormous, and very heavy. Getting it into the house and in place was a chore. Assembly, however, went quickly and easily, no instructions necessary. Pay attention to how you route the air hoses. It's easy to position them so that they get pinched.
First impressions: Ouch! The lower-back massage is aggressive even on its lowest setting, and I felt bruised after the first session. I fixed this by adding a 3/4" minicel foam pad to the lower backrest. There is a sleeve in the backrest into which you can slide a pad, almost as if they anticipated this. The 3/4" minicel was just about perfect to moderate the force of the back massagers.
The Real Relax chair fits a narrow range of human height. At 6'1", I am too tall for the neck massagers to work. In fact, for someone my height there's no neck support at all. I put a small-throw pillow behind my neck and that works well, but you aren't getting much of a neck massage.
At 5'2", my wife is too short for the chair. Whereas I'm too tall, she has to sit on a pillow to get her neck into position for a neck massage. And her feet don't reach the foot massagers, so she's never experienced that feature.
The leg support is too short for me. It's spring loaded, so that if I push down with my feet, the leg support slides to a comfortable position. It won't STAY there, however, as it's supposed to. The leg support will gradually slide back up, so I feel like I'm sitting with my knees in my chest. I have a choice of getting comfortable that way, or exerting constant pressure with my feet to keep the support in the right spot. I choose the former. Not ideal, but I can live with it. If I were the only person using the chair, I'd fasten the leg support permanently at my height.
Like the lower back massage, the foot massage is overly aggressive. After my first session I felt like a victim of "bastinado." Moccasins or slippers with soft leather soles mitigate this, and since that's what I'm usually wearing indoors. that works out okay.
The air-powered pressure cuffs for forearms and calves work great, without reservation, as do the heat and vibration features.
At this point I enjoy the Real Relax chair, but it took some tweaking, and setting of expectations. My wife, for whom I bought it, rarely uses it because it just doesn't fit her at 5'2".
Delivery was perfectly notified from UPS but make sure you have a good dolly and elevator etc. You may need another person and some patience to put it together. I did have a small abrasion on the upper chair back that seemed to be from the packing shifting but it was obvious that they really tried to ship it well so I can live with a small scrape. There was no external damage to the box.
I think the idea of using the airbags is interesting and I'll get more use out of many sections of this device that will last longer because it's just an airbag and not a section of rollers that can crack or get out of whack.
My only negatives are that you can't save your settings on the remote and have to reprogram any individual choices. The foot section doesn't lift independently. When you go back into the zero it's good and up in the air but many times I would like the footrest up when I'm just sitting in it and not actively getting worked. I also do many chores when I'm in the chair similar to knitting and with the arm cuffs you have limited range of motion for your elbows etc. I like the device but when I know I'm going to sit for a while and clean garlic or crochet or do paperwork I move over to the other chair. I thought I would be able to replace the other chair but I'm making room and keeping both.
Overall: this is a great chair for the money. As always, do your homework. The vibrator is nice too but I had to put it on a different circuit from the television because it interferes with the reception.
First thing to know, the thing is big. And heavy. The UPS driver dropped it off on our driveway, and I was planning to attempt to bribe them to bring it until the basement but I was on the phone and my wife just signed the paper. After seeing the size and weight I don't think they would have done it anyway! Look at my pictures, they deliver the thing on and actual Pallet!!! I was very lucky that a friend of the family was at the house and wanted the take the pallet to do a craft project, otherwise I don't know what I would have done with it.
Aside from the weight (I recommend using those sliders to move the thing around, the chair was super easy to put together. A couple screws (they even provide a screwdriver) and I was up and running in about 15 minutes.
The massager does a great job, and the remote is also nice. You can even configure the remote options if you go into the settings. For example, in mild mode leave the leg airbags off. Tons of options. And it's nice how far the chair reclines back. The heat and vibration are also good. It doesn't to the best job on high up on the neck, and for me the airbags on the leg and chairs are really REALLY strong, but overall I think it's great!
The only big downside for me is that it's not comfortable as a regular chair. I work remotely and planned to replace a lazy boy chair I keep in my home office which I use in between meetings and while taking a break to watch some TV. As a massaging chair its fantastic, but if you just want to sit in the chair it's not very comfortable because of the massaging nozzles of whatever you call the parts which go back and forth. So I moved the massage chair to another room and brought my lazy boy back. Not a big deal which is why I still give it 5 stars, but I wish it could be a comfortable regular chair. I also wish they offered premium delivery (for a fee). Definitely recommend!
PROS
It went together quickly and easily (<30 minutes, minimal tools or tool experience needed).
Our chair is used regularly 2 - 3 times a day for 30 minutes at a time so it has stood up well to regular and repeated use.
The massage functions are fine. Slightly better than what most people get in a 'Mall' massage chair. The Airbags comfortably compress the forearms and calves while the foot massager is on par with most footstool type foot massagers. The seat massage is more a heated vibration than a true 'massage' but that is acceptable for our purposes.
CONS
As has been stated previously, this is not ideal for anyone over 5'10 or so. If someone scrunches down to get the tops of their shoulders rubbed, it messes the lumbar massage and can adversely impact others areas.
The chair tends to 'burp' or 'chirp' for a while after being used. I haven't bothered to determine where the noise is coming from but this chair is in our Master Bedroom and the noise got annoying so we've gotten in the habit of going behind the chair and turning it off before bed.
And I can't quite call it a 'con' but the reclined position doesn't go as far back as I would hope.
For the price, would strongly recommend as a daily use chair for relaxing after a hard day at work or after working out.
I'm upping my star rating to 5 given the support I have received from the company. I have had the chair 7 months now and for the most part it's been working great. I have severe back issues and this thing has been a life saver. That said I noticed two of the functions were not working. The lower back heat and the seat vibration did nothing when the options were turned on. I contacted the seller through the order page and received a quick response. Given the size and weight of this item I agreed to help troubleshoot and after some testing we determined there was no problem with the motherboard but the seat cushion and the back cushion needed replacing. They shipped me a new replacement seat bottom to fix the vibration and it worked. I should get the replacement seat back soon to fix the back heater. The company is standing behind the product and following thru with the warranty. I am happy and I use this chair every day. I hope it lasts a really long time
Original Review
I bought this as a replacement for an iJoy-2580 Massage Chair I've had since 2014 that finally died. I have severe back issues and I was about to buy the iJoy again when I found this one. They are very different chairs but I think I like the Real Relax more. I love that it has the heat in the hip area and the vibration. I wish the back rollers moved up and down but the way they have them placed it feels like it is. There are only two types of massage motions for the back rollers which is a negative compared to the iJoy. The i-Joy has 4 types. This chair has the leg massage and the compression for the arms and legs and I think that tips the scale to the Real Relax for quality of massage.
If I could ask for any improvements it would be to extend the legs out farther when in 0 gravity mode and add the 2 missing back massage types. It feels like it does a kneading and compression but not rolling and percussion.